When buying direct from our website, our return policy is as follows: ALL SALES ARE FINAL * NO REFUNDS * Exchanges can be made within 10 days of delivery (with additional shipping & monogram charges. There will no exchanges on layaways longer than 14 days. Please be very sure when you buy that the measurements given are right for you. Our model is a 4 – 6 size and she is 5’7″ tall. Beyond a shadow of a doubt, the quality of the coat, I know, will be better than your expectations.
Shipping includes insurance on all furs domestic & international.
Domestic shipping is via UPS ground. If you are in New York State and buy from us, we will have to charge you NYC sales tax. International Sales: We are not responsible for shipping time on items that leave the USA.
All duties & custom fees for international shipments are the sole responsibility of the buyer. We will not undervalue garments on international shipments for custom purposes.